1. About Us

Company Name: Dahlia Boutique Facilities Management Ltd
Email: contact@dahliabf.co.uk
Phone: +44 7857 114668
Company Registration Number: 15872042
Jurisdiction: England and Wales
 
We provide compliance certification and facilities management services through a network of third-party contractors and accredited professionals.
 

2. Scope of Services

​

2.1 We act as a management and coordination service, arranging compliance inspections, testing, and certifications (for example: gas safety, electrical, fire, or health & safety compliance) through approved third-party contractors.
2.2 We ensure that all third parties we engage are appropriately qualified and vetted. However, the issuance and validity of any certification or report are the responsibility of the third-party contractor that provides them.
2.3 We do not provide legal, technical, or engineering advice unless expressly stated in writing.

​

3. Using Our Website

3.1 You agree to use the Website for lawful purposes only.
3.2 You must not:

• Breach any applicable local, national, or international law or regulation;

• Use the Website fraudulently or in a manner that could damage our reputation;

• Copy, modify, or distribute content from the Website without permission.

​

4. Booking, Pricing, and Payment
 

4.1 When you make a booking or request services through our Website, you are making an offer to purchase our services subject to these Terms.
4.2 Prices will be clearly stated before confirmation of booking. VAT will be applied where applicable.
4.3 Payment terms will be set out at the time of booking. Unless otherwise agreed, payment is required before the service is carried out.
4.4 Once a booking is confirmed, we will issue a written confirmation outlining the scope of the services.

5. Third-Party Contractors

5.1 We may subcontract elements of our services to qualified and accredited third-party contractors.
5.2 You acknowledge that:

• Certifications and inspection reports are created and signed off by third-party contractors;

• We are not responsible for any professional negligence, errors, or omissions by third-party contractors.

​5.3 We will, however, take reasonable steps to ensure that each contractor we use meets all applicable regulatory and professional standards.

6. Consumer Clients (B2C)

6.1 If you are an individual acting for purposes outside your trade, business, or profession, you are a consumer under UK law.
6.2 You have certain legal rights, including:

• The right to receive services that are performed with reasonable care and skill (under the Consumer Rights Act 2015);

• The right to cancel most online service contracts within 14 days of confirmation (“cooling-off period”).

6.3 If you request that we begin providing services within the 14-day cooling-off period, you acknowledge that you may lose your right to cancel once the service has been completed.
6.4 To cancel a service, please contact us in writing at contact@dahliabf.co.uk. Refunds (if applicable) will be processed in accordance with our Refund Policy.

7. Business Clients (B2B)

7.1 If you are purchasing services on behalf of a business, you confirm that you have authority to bind that business to these Terms.
7.2 The Consumer Rights Act 2015 does not apply to B2B clients.
7.3 All business customers must:

• Provide accurate and complete information when requesting services;

• Comply with all applicable regulations relevant to the service; and

• Pay invoices in full and on time.

​7.4 We exclude all implied conditions, warranties, and representations under law to the fullest extent permitted.
7.5 Our total liability for any claim under a business contract shall not exceed the total price paid for the service in question.

8. Liability

8.1 Nothing in these Terms limits or excludes our liability for:

• Death or personal injury caused by our negligence;

• Fraud or fraudulent misrepresentation; or

• Any liability that cannot be limited under UK law.

 
8.2 To the fullest extent permitted by law, we are not liable for:

• Indirect, consequential, or special losses;

• Business interruption, loss of profit, or loss of data;

• Errors or omissions made by third-party contractors.

9. Intellectual Property

All intellectual property rights in the Website, including text, graphics, logos, and trademarks, are owned or licensed by Dahlia Boutique Facilities Management Ltd. You may not reproduce or distribute any content without written consent.


10. Data Protection and Privacy

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Please see our [Privacy Policy] for full details on how we collect, store, and use your information.

​

​

11. Termination or Suspension

We may suspend or terminate your access to our Website or services immediately if:
You breach these Terms;; 

• It is necessary to comply with legal or regulatory obligations; or

• We reasonably suspect misuse or fraudulent activity.

​

​

12. Changes to These Terms

​

We may update these Terms at any time. The revised version will be posted on our Website, and the effective date will be updated accordingly. Continued use of the Website after any changes constitutes acceptance of the revised Terms.

​

13. Governing Law

​​

These Terms are governed by the laws of England and Wales.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

​

14. Contact Us

​​

If you have any questions about these Terms or our services, please contact us:
Email: contact@dahliabf.co.uk

​

​